When you book rooms through our website, as part of the booking process, we collect personal information such as your name, address, and email address. Additionally, we receive your computer's internet protocol (IP) address to help us understand more about your browser and operating system.
With your consent, we may send you emails about our rooms, special offers, and other updates.
When you provide personal information to complete a transaction, verify your credit card, place a booking, or request a cancellation, we imply that you consent to our collection and use of this information for the specified purpose only.
If we request your personal information for a secondary reason, such as marketing, we will either ask for your express consent or provide you with an opportunity to decline.
We may disclose your personal information if required by law or if you violate our Terms of Service.
We use Payzapp for processing payments. Neither we nor Payzapp store your card data on our servers. Your data is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS) during the payment process. Your transaction data is only retained as long as necessary to complete your purchase transaction. Once the transaction is complete, your payment information is not saved.
Our payment gateway adheres to PCI-DSS standards, ensuring secure handling of credit card information by our store and service providers. For further details, you may refer to the terms and conditions of Payzapp at [Razorpay] (https://razorpay.com).
In general, third-party providers we use will only collect, use, and disclose your information as needed to perform their services for us. However, certain third-party service providers, such as payment gateways and other payment processors, have their own privacy policies regarding the information we provide for your transactions.
We recommend that you read these providers' privacy policies to understand how your personal information will be handled. Specifically, some providers may operate in different jurisdictions, and your information may be subject to the laws of those jurisdictions.
Once you leave our booking website or are redirected to a third-party website or application, this Privacy Policy and our website’s Terms of Service no longer govern your use.